Housing Benefit management
Track exempt claims, enhanced housing benefit rates, and required documentation. Auto-generate evidence packs for local authority reviews and audits.
Support provision evidence
Document care, support, and supervision hours with digital logs. Capture outcomes, interventions, and resident progress to justify enhanced rates.
Regulatory compliance
Stay ahead of the Supported Housing (Regulatory Oversight) Act 2023 with national standards tracking, local licensing scheme compliance, and inspection readiness.
Property standards monitoring
Ensure all properties meet minimum standards with automated compliance checks for fire safety, gas, electrical, and building condition assessments.
Comparison
Purpose-built for exempt accommodation
| What matters | Social Home | Typical platforms |
|---|---|---|
| HB claim tracking | Automated claim documentation with enhanced rate justification | Manual spreadsheets and fragmented evidence |
| Support evidence | Digital care logs with time tracking and outcome capture | Paper-based support plans with no audit trail |
| Regulatory readiness | Aligned with 2023 Act requirements and local licensing | Generic property software without exempt-specific features |
| LA reporting | One-click evidence packs for local authority reviews | Hours of manual report compilation |
Frequently asked questions
Practical answers for procurement, compliance, and delivery teams.
What is exempt accommodation?
Exempt accommodation is supported housing exempt from certain Housing Benefit caps where the landlord (housing association, charity, or voluntary organisation) provides care, support, or supervision to residents.
How does Social Home help with Housing Benefit claims?
We automate documentation of support provision, care hours, and resident outcomes. Evidence packs are generated automatically for local authority reviews, reducing claim rejections.
Is this compliant with the 2023 Regulatory Oversight Act?
Yes. Our platform tracks requirements from the Supported Housing (Regulatory Oversight) Act 2023 including national standards, local licensing schemes, and planning requirements.
Internal links
Connect to our AI and compliance assets
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