Admin dashboard overview with KPIs and alerts

Portfolio directors

Transform your property portfolio into a profit-generating powerhouse

See every property's true performance at a glance - occupancy, profitability, compliance, and maintenance all in one place.

Stop juggling spreadsheets and disconnected systems. Social Home gives you a complete picture of every property in your portfolio, updated in real-time. See which properties are profitable, which need attention, and which are ready for new tenants - all without leaving your desk. Our intelligent system tracks occupancy, calculates profitability automatically, and keeps all your compliance documents organised and accessible. Imagine never losing track of a void again, or wondering if a property is making money. With Social Home, you'll have the confidence to make decisions quickly and the data to back them up.

See this feature in action Compare alternatives

Reduce voids by 32%

Why teams invest

• Reduce voids by 32%
• Centralise all compliance evidence
• See true profitability for every property

Available on all devices

Access from your computer: full

Use on your mobile device: partial

Your team can work seamlessly whether they're in the office or out in the field. Everything stays in sync automatically, so you always have the latest information at your fingertips.

Pain point

Voids cost you money every day

When properties sit empty, you're losing income and paying costs with no return. Traditional spreadsheets make it easy to miss upcoming voids or forget about properties that need attention. You end up reacting to problems instead of planning ahead, which means longer turnaround times and more lost revenue.

• See exactly which properties will be empty next month so you can plan ahead
• Get instant alerts when tenants give notice, so nothing falls through the cracks
• Calculate the true cost of each void including lost rent, utilities, and maintenance
• Track your turnaround timeline from move-out to move-in to identify bottlenecks

Pain point

Compliance documents scattered everywhere

When inspectors arrive or you need to prove compliance, hunting through email threads and shared drives wastes hours. Critical documents get lost, expire without notice, or end up on someone's personal computer. This creates stress, risks fines, and makes audits a nightmare.

• Every property has its own secure document locker where everything lives in one place
• Take photos during inspections and they're automatically linked to the right property
• Get reminders before licences expire so you never miss a renewal
• Export complete audit packages in seconds with all the evidence regulators need

Pain point

You can't see which properties are actually profitable

Rent comes in, but expenses go out through different systems. You know a property should be profitable, but you can't see the real numbers without spending hours pulling data from multiple sources. This makes it impossible to make smart decisions about which properties to keep, improve, or sell.

• Your rent income updates automatically—no manual data entry needed
• Utility costs sync directly so you always see the full picture
• Get instant profitability reports showing gross and net yield for every property
• See exactly what's driving costs so you can make informed decisions

Key capabilities

What you'll love about this feature

Never miss a void again

Your occupancy dashboard shows you exactly what's happening across your entire portfolio. See which properties are occupied, which are empty, and which will become available soon. Plan your turnaround strategy weeks in advance instead of scrambling at the last minute.

• Visual occupancy board shows every property's status at a glance
• Forecast voids up to three months ahead so you can plan marketing and maintenance
• Automatic task lists appear when tenants give notice—no manual setup required
• Assign team members to each property so everyone knows their responsibilities

Know your true profitability

Stop guessing whether a property is making money. Social Home automatically combines rent income, utility costs, maintenance expenses, and benefits data to show you the real financial picture. Make confident decisions about which properties to invest in and which to improve.

• See gross and net yield for every property updated in real-time
• Drill down into cost drivers to understand where your money is going
• Generate professional investor reports with one click
• Compare properties side-by-side to identify your best performers

Compliance that gives you peace of mind

Sleep better knowing all your compliance evidence is organised, up-to-date, and ready for inspection. No more panic when regulators arrive or last-minute scrambling to find documents. Everything you need is in one place, properly organised, and easy to access.

• HMO-specific templates ensure you never miss required documents
• Inspection checklists guide your team through every visit
• Automatic reminders before licences expire prevent costly oversights
• Export complete audit packages with all evidence, photos, and documentation

Time-saving benefits

Save 15 hours per week on property management

Stop doing manual work that the system can handle for you. When a tenant gives notice, your team gets instant alerts and a complete move-out checklist appears automatically. Compliance reminders fire before deadlines, and profitability calculations update without you lifting a finger.

• Tasks appear automatically when property status changes—no manual setup needed
• Your team gets instant email and text alerts for urgent items
• Works seamlessly with your existing tools so everything stays connected
• Focus on strategy while the system handles the routine work

Real-world scenarios

See how this works in practice

Scenario: A tenant gives notice

Before Social Home, this meant phone calls, emails, updating spreadsheets, and hoping nothing got missed. Now, the moment a tenant gives notice, your entire team knows instantly. A move-out checklist appears automatically with all the tasks needed—final inspection, key collection, cleaning, repairs, and marketing. Everyone knows their role, and you can see the progress in real-time.

• Reduce turnaround time from 3 weeks to 10 days
• Never forget a critical step in the move-out process
• Track progress so you know exactly when the property will be ready

Scenario: An inspector arrives unannounced

In the past, this would send your team into a panic, scrambling through files and emails to find the right documents. With Social Home, you simply open the property's document locker and everything is there—licences, inspection reports, safety certificates, photos, and compliance evidence. Export a complete package in seconds and hand it over with confidence.

• Find any document in under 30 seconds
• Export complete compliance packages instantly
• Never worry about missing or expired documents again

See it in action

Real screenshots from Social Home

These screenshots show exactly what you'll see when you use this feature. Every detail is designed to make your work easier and more efficient.

Property portfolio view with occupancy insights

Customer perspective

“Social Home gives us a single source of truth for every building. Our voids dropped immediately because we can see what's coming and plan ahead. The automatic task lists mean nothing gets forgotten, and our compliance documents are always ready for inspection.”

Elaine White — Director of Operations, Urban Living

FAQs

Everything teams ask before they sign

How quickly can we get started?

Most teams are up and running within a week. We provide comprehensive onboarding support, including training sessions for your team, data migration assistance, and dedicated support to ensure a smooth transition. You can start using the platform immediately while we help you import your existing data.

What training and support do you provide?

We offer comprehensive training for all team members, including live training sessions, video tutorials, and detailed documentation. Our support team is available via email, phone, and in-app chat. Plus, you'll have access to our knowledge base with step-by-step guides for every feature.

Can we customize it for our specific needs?

Absolutely. Social Home is designed to adapt to your workflows. You can customize fields, create custom reports, set up automated workflows that match your processes, and configure permissions to match your team structure. Our team works with you to ensure the platform fits your unique requirements.

What kind of support is included?

Every plan includes email and in-app chat support with response times based on your plan tier. We also provide regular check-ins during your first 90 days, access to our knowledge base, video tutorials, and community forums. Premium plans include priority phone support and dedicated account management.

Do you support HMO-specific workflows?

Absolutely. HMO properties have unique requirements, and Social Home is built specifically for UK social housing. We include mandatory document templates for HMO licencing, utilities tracking for multi-occupancy properties, and profitability calculators that account for HMO regulations. Everything is tailored to help you stay compliant while maximising your property's potential.

How does the profitability calculation work?

Social Home automatically pulls together all your financial data—rent income, utility costs, maintenance expenses, and benefits—to calculate true profitability for each property. You see gross yield (rent vs. purchase price) and net yield (after all expenses) updated in real-time. You can drill down into any cost category to see exactly what's driving your numbers, and export professional reports for investors or board meetings.

What happens if we already use other property management tools?

Social Home works alongside your existing tools. We can import your property data, and many teams use Social Home for the features it excels at—like occupancy tracking and compliance—while keeping their existing systems for other functions. Our team will help you decide the best approach for your situation and ensure a smooth transition.

Back to all features →Tenant Management Maintenance & Repairs Compliance & Safeguarding

Ready to Transform Your Property Management?

See how property management can transform your operations and help you serve your tenants better. Join over 500 housing providers already using Social Home to streamline their work.

Book a Free Demo Talk to Sales See Pricing

No credit card required • Free 30-day trial • Cancel anytime

Transform your property portfolio into a profit-generating powerhouse

See every property's true performance at a glance - occupancy, profitability, compliance, and maintenance all in one place.

Reduce voids by 32%

Save 15 hours per week on property management

• Tasks appear automatically when property status changes—no manual setup needed

• Your team gets instant email and text alerts for urgent items

• Works seamlessly with your existing tools so everything stays connected

• Focus on strategy while the system handles the routine work