Pain point
Paper-based visits
Officers capture notes offline and re-enter later.
- • Offline notes
- • Photo capture
- • Instant sync when online
Field teams & regional managers
Offline-first mobile app for field operations
Give housing officers, inspectors, and maintenance teams full context on the move.
The Social Home mobile app mirrors critical workflows—messaging, inspections, maintenance capture, and tenant case updates—with offline support.
Why teams invest
- • Empowered field teams
- • Faster updates
- • Higher release confidence
Available on all devices
Access from your computer: partial
Use on your mobile device: full
Your team can work seamlessly whether they're in the office or out in the field. Everything stays in sync automatically, so you always have the latest information at your fingertips.
Pain point
Limited visibility in the field
Teams cannot see latest case or maintenance updates.
- • Real-time data when online
- • Push notifications
- • Tenant 360 lite
Pain point
Testing gaps
Mobile flows break between releases.
- • Maestro automation
- • Video + screenshot artefacts
- • CI integration
Key capabilities
What you'll love about this feature
Mobile dashboards
See assigned tasks, inspections, and alerts immediately.
- • Quick actions
- • Status filters
- • Location awareness
Maintenance capture
Create/update maintenance with photos, costs, and notes.
- • Voice recording
- • Offline drafts
- • AI suggestions
Messaging & notifications
Chat with tenants or teammates, get push alerts for SLAs.
- • Typing indicators
- • Read receipts
- • Notification settings
Time-saving benefits
Automation spotlight
Maestro test suite runs every release to capture screenshots and demo video assets.
- • Automated regression tests
- • Demo artefacts
- • CI-ready scripts
See it in action
Real screenshots from Social Home
These screenshots show exactly what you'll see when you use this feature. Every detail is designed to make your work easier and more efficient.
Customer perspective
“Housing officers finally have the same context in the field as in the office. Offline capture plus Maestro testing means we trust every release.”
Samuel Hayes — Regional Manager, HomesNorth
FAQs
Everything teams ask before they sign
How quickly can we get started?
Most teams are up and running within a week. We provide comprehensive onboarding support, including training sessions for your team, data migration assistance, and dedicated support to ensure a smooth transition. You can start using the platform immediately while we help you import your existing data.
What training and support do you provide?
We offer comprehensive training for all team members, including live training sessions, video tutorials, and detailed documentation. Our support team is available via email, phone, and in-app chat. Plus, you'll have access to our knowledge base with step-by-step guides for every feature.
Can we customize it for our specific needs?
Absolutely. Social Home is designed to adapt to your workflows. You can customize fields, create custom reports, set up automated workflows that match your processes, and configure permissions to match your team structure. Our team works with you to ensure the platform fits your unique requirements.
What kind of support is included?
Every plan includes email and in-app chat support with response times based on your plan tier. We also provide regular check-ins during your first 90 days, access to our knowledge base, video tutorials, and community forums. Premium plans include priority phone support and dedicated account management.
Ready to Transform Your Mobile Workforce?
See how mobile workforce can transform your operations and help you serve your tenants better. Join over 500 housing providers already using Social Home to streamline their work.
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