AI compliance copilot
Retrieves HHSRS, Building Safety Act, and local authority guidance with RAG to answer officer questions, generate evidence packs, and auto-assign remedial tasks.
Due diligence automation
Companies House verification, DBS certificate monitoring, and document expiry tracking reduce manual RSL onboarding and contractor risk checks.
Tenant care and arrears prevention
Vulnerability scoring, arrears risk forecasting, and multi-channel comms (voice, SMS, email) keep hard-to-reach tenants engaged with compliance visits.
Carbon-aware operations
OCR-powered bill processing with carbon footprint tracking plus energy insights help providers evidence decarbonisation progress.
Comparison
How Social Home compares to legacy housing CRMs
| What matters | Social Home | Typical platforms |
|---|---|---|
| Compliance coverage | HMO, fire, gas, electrical, legionella, EPC with auto-scoring and reminders | Manual reminders and spreadsheet tracking |
| Evidence generation | Auto-generated audit packs with image uploads and task trails | Ad-hoc exports and missing site photos |
| Resident engagement | Voice transcription, SMS/email nudges, self-service maintenance forms | Phone-heavy processes and low response rates |
| Data trust | RSL onboarding with DBS + Companies House verification before data access | Limited pre-boarding checks and permissions |
Frequently asked questions
Practical answers for procurement, compliance, and delivery teams.
Does Social Home handle UK regulatory frameworks?
Yes. The compliance copilot is seeded with UK social housing guidance including HHSRS, Building Safety Act updates, and HMO standards. It generates tasks and reminders against those controls.
How are audit trails produced?
Every licence, certificate, and inspection creates a dated record with evidence attachments, responsible users, and automated renewal reminders. Exported packs include AI-generated summaries plus the original files.
Can we plug in our existing housing management data?
Yes. The platform ingests property, tenant, and maintenance data with role-based permissions so compliance scoring and AI insights run on your live portfolio.
Internal links
Connect to our AI and compliance assets
Competitor research