Licence lifecycle automation
Auto-created tasks for mandatory licensing, additional licensing, and selective schemes with renewal countdowns and evidence requests.
Safety walkthroughs with AI notes
Structured checklists for fire doors, alarms, emergency lighting, and CO detectors with AI summarising findings into regulator-ready language.
No-access reduction
Voice, SMS, and email cadences plus self-serve booking links help tenants confirm visits, reducing costly failed appointments.
Team governance
Role-based permissions, DBS/ID verification for contractors, and full audit history per property keep HMO portfolios safe.
Comparison
Why housing teams pick Social Home for HMOs
| What matters | Social Home | Typical platforms |
|---|---|---|
| HMO checklist depth | Room-level verification, damp/mould tracking, photos, and AI notes | Generic tasks without room-level evidence |
| Resident engagement | Automated reminders with two-way comms and missed-visit escalation | Manual calls with limited tracking |
| Contractor assurance | DBS monitoring and ID checks before access is granted | Basic contractor lists without verification |
| Reporting | Real-time compliance scorecards and exportable licence packs | Static spreadsheets with manual updates |
Frequently asked questions
Practical answers for procurement, compliance, and delivery teams.
Does this replace our HMO licence register?
Yes. Social Home stores licence references, renewal dates, conditions, and supporting evidence. Alerts trigger 90/60/30 days before expiry.
Can contractors upload evidence on-site?
Field teams can capture photos, add notes, and mark fire safety checks complete from mobile. AI summaries remove admin overhead.
How do you handle damp and mould reporting?
HHSRS-aligned workflows capture severity, location, and remediation steps with follow-up tasks and resident communications until resolved.
Competitor research