Safeguarding-first casework
Record vulnerabilities, incidents, and support plans with role-based permissions and chronological evidence trails.
Compliance meets care delivery
Maintenance, inspections, and compliance scoring run alongside resident support data so risk decisions stay contextual.
AI reporting
Generate incident summaries, support-plan updates, and regulator responses with AI grounded in your records.
Partnership friendly
Share read-only access with commissioners or partners, backed by DBS/ID verification and fine-grained access control.
Comparison
Designed for supported housing outcomes
| What matters | Social Home | Typical platforms |
|---|---|---|
| Resident safety | Incident logging, safeguarding flags, and vulnerability scores alongside tasks | Generic CRMs without safeguarding context |
| Compliance | Automated reminders and evidence capture for safety standards | Manual calendar reminders and dispersed files |
| Multi-agency working | Role-based collaboration with shareable summaries | Email-dependent updates with no audit trail |
| AI assistance | On-demand summaries, task creation, and guidance tied to UK regulations | Minimal automation beyond templated notes |
Frequently asked questions
Practical answers for procurement, compliance, and delivery teams.
How do you protect sensitive resident data?
DBS/ID verification is required for staff access, with role-based permissions, audit logs, and optional masking of sensitive notes.
Can commissioners view outcomes?
You can share curated dashboards and reports that show compliance scores, incident resolutions, and support-plan progress without exposing private data.
Does this integrate with maintenance teams?
Yes. Maintenance tasks, inspections, and supplier records sit alongside casework so property risks and support needs stay aligned.
Internal links
Connect to our AI and compliance assets
Competitor research