Resident report
Capture the issue and its home context from the first contact.
Social housing operations software
Keep every housing operation moving.
Repairs, compliance, resident communication and field work connected through one accountable path.
From a repair request to a safer home, together.
A clearer path for operations.
From the first report to resolution, everyone knows what happened, who owns it and what comes next.
Repair triage
Set priority, connect the right information and make ownership clear.
Assigned owner
Give the next action to the right team with a visible due date.
Field evidence
Record notes, photographs and completion evidence where work happens.
Resident update
Keep the resident informed from first report through to closure.
Built for real life
Coordinate repairs and keep homes safe. In one connected picture.
Bring repairs, compliance, home information and resident communication together, so nothing falls through the cracks and residents stay informed.
Explore operations and repairs →
For every role
A single system. A stronger team.
Give each team the context it needs to keep housing operations moving, in the office and in the field.
Housing officers
See the resident, home, communication and next action together.
Repairs teams
Work from the right context and return evidence without re-keying.
Compliance teams
Connect checks, certificates and follow-up actions to daily work.
Operations leaders
See ownership, service risk and overdue work across the operation.
Evidence that tells the full story
From day-to-day work to lasting impact.
Every issue, update and outcome can form part of a complete record—ready when teams need it and permissioned to the right people.
Explore the evidence workflow →Illustrative workflow
A privacy-safe example of how operational work can be tracked end to end.
Leaking tap
Repairs team
Visit scheduled
Photo requested
In progressBoiler service
Compliance team
Certificate added
Certificate
CompletedDamp report
Housing officer
Inspection recorded
Visit notes
In reviewFire-door check
Compliance team
Check completed
Checklist
CompletedOperations that make a difference
Ready to keep every housing operation moving?
Move with confidence
A simpler switch.
Plan your data migration, onboarding and launch through a clear, supported route.
See the migration guide →