RentProfile Alternative - Social Home

# RentProfile Alternative - Social Home ## Overview RentProfile is a tenant referencing platform, providing background checks and screening services for landlords. However, for social housing providers and property managers, RentProfile's screening-only focus means missing critical ongoing tenancy management, wellbeing tracking, and resident support tools. ## Why Social Home is a Better Alternative ### RentProfile's Limitations RentProfile focuses on **tenant screening** but provides no tools for: - **Ongoing tenancy management** - No tools for managing tenants after referencing - **Wellbeing tracking** - No system for tracking tenant support needs or wellbeing - **Resident journeys** - No guided workflows for onboarding or support - **Case file system** - No centralised tracking of tenant support needs - **Maintenance coordination** - No work order management or contractor coordination - **Compliance tracking** - No HMO licence or regulatory compliance tools ### What Social Home Provides Social Home offers **complete tenant lifecycle management**: #### ✅ Ongoing Tenancy Management - **Complete tenant records** - All tenant information and history in one place - **Communication history** - All tenant messages in one platform - **Payment tracking** - Complete rent collection and payment history - **Tenancy documentation** - All tenancy-related documents stored digitally #### ✅ Wellbeing Tracking - **Case file system** - Centralised tracking of tenant support needs and interventions - **Risk assessment** - Early indicators of tenant support needs - **Support worker coordination** - Connect with social workers and care providers - **Safeguarding tools** - Track vulnerable residents and support interventions #### ✅ Resident Journeys - **Onboarding workflows** - Step-by-step processes for new tenant setup - **Inspection workflows** - Automated scheduling and evidence capture - **Support workflows** - Guided processes for tenant support and interventions - **Move-out workflows** - Complete processes for tenancy endings #### ✅ Complete Property Management - **Maintenance coordination** - Work order management and contractor coordination - **Compliance tracking** - HMO licences, safety certificates, and regulatory requirements - **Portfolio analytics** - Insights into property and tenant performance - **Service provider directory** - Find verified contractors and professionals ## Feature Comparison | Feature | RentProfile | Social Home | |---------|-------------|-------------| | Tenant referencing | ✅ | ✅ | | Background checks | ✅ | ✅ | | Ongoing tenancy management | ❌ | ✅ | | Wellbeing tracking | ❌ | ✅ | | Resident journeys | ❌ | ✅ | | Case file system | ❌ | ✅ | | Maintenance coordination | ❌ | ✅ | | Compliance tracking | ❌ | ✅ | | Portfolio analytics | ❌ | ✅ | | Service provider directory | ❌ | ✅ | ## Migration Guide ### Step 1: Export Your Data Export existing tenant referencing information from RentProfile: 1. **Tenant references** - Download referencing reports and background checks 2. **Tenant contacts** - Export tenant contact information 3. **Reference history** - Export past referencing records ### Step 2: Import to Social Home Use Social Home's bulk upload tools: 1. **Tenant import** - Upload tenant records with referencing information 2. **Reference documents** - Upload referencing reports and background checks 3. **Contact information** - Import tenant contact details ### Step 3: Set Up Ongoing Management Configure Social Home for ongoing tenant management: 1. **Tenant records** - Set up complete tenant records with all information 2. **Wellbeing tracking** - Configure case file system and support worker contacts 3. **Resident journeys** - Set up onboarding and support workflows 4. **Maintenance processes** - Configure work order templates and contractor assignments ### Step 4: Team Training Train your team on ongoing management features: 1. **Wellbeing tracking** - Using case files and support worker coordination 2. **Resident journeys** - Managing onboarding and support workflows 3. **Ongoing management** - Tracking tenant communications and payments ## Key Advantages ### For Social Housing Providers - **Complete tenant lifecycle** - From referencing to move-out, all in one system - **Wellbeing tracking** - Case file system tracks tenant support needs - **Safeguarding support** - Early indicators of vulnerable residents - **Regulatory compliance** - All compliance requirements tracked ### For Property Managers - **Ongoing management** - Complete tenant records and communication history - **Wellbeing insights** - Early indicators of tenant support needs - **Maintenance efficiency** - Faster work order processing - **Compliance confidence** - Never miss a deadline or lose a certificate ### For Housing Associations - **Tenant support** - Complete wellbeing tracking and support coordination - **Safeguarding governance** - Case file system tracks vulnerable residents - **Portfolio insights** - Understand which tenants need more support ## Frequently Asked Questions ### Can I still use RentProfile for referencing? Yes. Social Home includes tenant referencing, but you can continue using RentProfile for referencing and Social Home for complete ongoing tenant management. ### How does Social Home track tenant wellbeing? Social Home includes comprehensive wellbeing tracking: case file system, risk assessment, support worker coordination, and safeguarding tools. All designed to identify and support tenants who need help. ### What about ongoing tenant management? Social Home provides complete ongoing tenant management: tenant records, communication history, payment tracking, resident journeys, and maintenance coordination. Everything you need to manage tenants throughout their tenancy. ## Next Steps 1. **Explore the comparison page** - See how Social Home compares: [/compare](/compare) 2. **Read getting started guide** - Learn the basics: [/resources/getting-started](/resources/getting-started) 3. **Contact our team** - Discuss your tenant management needs: [/contact](/contact) ## Related Resources - [Getting Started Guide](/resources/getting-started) - Platform basics - [Manage Gateway Guide](/resources/manage-gateway) - Portfolio management - [Service Providers Directory](/resources/service-providers-directory) - Find contractors - [Compare All Alternatives](/compare) - See all competitor comparisons