HMO landlords & shared-house managers

End the shared-house chore wars for good

Fair, automatic rotas for cleaning, bins, and every shared duty—so no one dodges their turn and no one has to nag.

Shared houses run on goodwill until they don't. One person ends up doing everything, resentment builds, and the group chat turns into a battleground over whose turn it was to take the bins out. Social Home's Tenant Rota takes the whole problem off everyone's plate. It builds a fair, rotating schedule for every shared responsibility—communal cleaning, bin day, the garden, meter readings and more—and quietly makes sure everyone takes an equal turn. Duties are set up to three months ahead, reminders go out automatically by text, email and app, and tenants prove they're done with a quick photo from their phone. Housemates give each other's work a quick review, then you give the final sign-off. When someone goes on holiday, their turns are shared out and handed back the moment they return—no manual reshuffling. The result is cleaner properties, far fewer disputes, and a household that polices itself, all without you having to chase a single person.

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9 ready-made duty rotas

Why teams invest

• Give every shared duty a fair, automatic schedule
• Keep communal areas genuinely clean with photo proof
• Stop refereeing chore disputes and win back your time

Available on all devices

Access from your computer: full

Use on your mobile device: full

Your team can work seamlessly whether they're in the office or out in the field. Everything stays in sync automatically, so you always have the latest information at your fingertips.

Pain point

Chores always land on the same person

In most house-shares, the tidiest tenant quietly ends up doing everyone's cleaning while the freeloaders coast. There is no fair record of whose turn it is, so it becomes a source of resentment, passive-aggressive messages, and eventually a complaint on your desk.

• Everyone takes a genuinely equal turn, worked out automatically
• No more arguments about whose turn it was—the schedule is the referee
• Conscientious tenants stop burning out and quietly moving on
• The whole house can see who is on for what, weeks ahead

Pain point

You can't see if communal areas are actually being kept clean

From the outside, you have no idea whether the kitchen and shared spaces are being looked after—until another tenant complains or a viewing goes badly. By then the problem has already cost you goodwill and, sometimes, a tenancy.

• See every duty, who owns it, and whether it was actually done
• Photo and video proof means duties are done to a standard, not just ticked
• Spot a slipping house early, before it becomes a bigger problem
• Keep properties viewing-ready and protect your reputation

Pain point

Holidays and move-outs throw everything into chaos

The moment someone goes away, moves in, or moves out, an informal rota falls apart and you are dragged in to sort it out. Keeping a fair schedule running by hand across a busy HMO is a constant, thankless job.

• Pause a tenant's duties for a holiday and their turns are shared out automatically
• They rejoin the rotation seamlessly when they are back
• New tenants slot straight into the fair rotation
• You never have to redraw the schedule by hand again

Key capabilities

What you'll love about this feature

Fair rotation, handled for you

Choose from nine ready-made duty templates—communal cleaning, bin day, the garden, meter readings, hoovering and more—and the rota remembers who went last, assigns the next person in turn, and skips anyone on holiday or opted out.

• Nine ready-to-use duty types for every shared responsibility
• Schedules built up to three months in advance, completely automatically
• Reminders sent by push, email and text before each duty is due
• Turns always land on the right person, in fair order

What this means for you: the fairest possible schedule, created and maintained without you lifting a finger.

Proof, not promises

Tenants confirm a duty is done with a quick tick, a photo, or a short video and checklist straight from their phone. Housemates then review each other's work with a simple approve and a star rating, and you give the final sign-off.

• Up to three photos or short videos as proof of every duty
• Housemates peer-review and rate the work, so standards stay high
• You always have the final say on whether a duty passes
• Every duty has an owner, a deadline, and a record on file

What this means for you: the house holds itself accountable, and you only step in when you want to.

Swaps, opt-outs and holidays built in

Real life is flexible, so the rota is too. Tenants can trade a duty with a housemate, pay to opt out entirely, or have their turns paused while they are away—all without you having to referee any of it.

• Tenants swap duties between themselves with a tap
• An optional paid opt-out for tenants who would rather not take part
• Holiday pauses that redistribute turns fairly and hand them back later
• Missed duties can carry a fair, pre-agreed charge to keep everyone honest

Time-saving benefits

Let the rota run itself

Social Home builds the schedule, reminds everyone, collects the proof, and keeps the whole thing fair as tenants come and go—so managing shared duties stops being your job.

• Schedules generate themselves up to three months ahead
• Reminders fire before and after each duty, across text, email and app
• Turns automatically redistribute for holidays, move-ins and move-outs
• Repeated no-shows escalate to a formal notice without you chasing

Real-world scenarios

See how this works in practice

Scenario: setting up a house in under a minute

You open a six-bedroom HMO, choose the communal cleaning template, agree a fair charge for missed turns, and hit create. The rota instantly builds a rotating schedule starting next Monday, assigns all the active tenants in turn, and texts and emails each of them their first duty date. You never touch the schedule again.

• A fair schedule live in seconds, not an afternoon of spreadsheets
• Every tenant told exactly when their turn is
• The rota keeps running as tenants come and go

Scenario: a tenant does their duty on their phone

James gets a reminder that kitchen cleaning is due tomorrow. He opens his rota, taps to mark it done, snaps two photos of the wiped counters and mopped floor, and submits. His housemates approve it with five stars, you give the final tick, and his duty turns green. When he later books a week away, you pause his turns and they are shared among the others until he is back.

• Proof captured in seconds, from the phone in the tenant's pocket
• Housemates keep standards high without you refereeing
• Holidays handled fairly and automatically

See it in action

Real screenshots from Social Home

These screenshots show exactly what you'll see when you use this feature. Every detail is designed to make your work easier and more efficient.

Tenant 360 with risk and arrears context

Admin dashboard overview with KPIs and alerts

Customer perspective

“Cleaning used to be the number one thing tenants fell out over, and I was forever stuck in the middle of it. Now the rota just runs. The house sorts itself out, the kitchen actually stays clean, and I get my evenings back.”

Priya Sharma — HMO Manager, Birmingham

FAQs

Everything teams ask before they sign

What kinds of duties can I put on a rota?

There are nine ready-made templates covering the shared responsibilities that cause the most friction in a house-share: communal cleaning, room checks, bin day, kitchen time, laundry, garden maintenance, restocking shared supplies, meter readings, and communal hoovering. Each comes pre-set with a sensible frequency and the right way for tenants to prove it is done, so you can switch a full rota on in seconds.

How do tenants prove a duty is actually done?

It depends on the duty. Some just need a quick tick to confirm, while cleaning and garden duties ask for photo or video proof—up to three images or short clips taken straight from the phone. On those, housemates review and rate each other's work first, and you give the final sign-off, so duties are genuinely done to a standard rather than simply marked complete.

What happens when someone keeps skipping their turn?

You set a fair, pre-agreed charge for a missed duty and a grace period before it applies, so tenants get a reasonable chance to catch up. If someone misses several turns in a row, the system automatically raises a formal notice and alerts you—turning an awkward, ongoing chase into an objective process the whole house understands.

How quickly can we get started?

Most teams are up and running within a week. We provide comprehensive onboarding support, including training sessions for your team, data migration assistance, and dedicated support to ensure a smooth transition. You can start using the platform immediately while we help you import your existing data.

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Ready to Transform Your Tenant Rota?

See how tenant rota can transform your operations and help you serve your tenants better. Get started with the Social Home platform today.

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See the workflow, discuss your setup, and choose the right plan for your team

End the shared-house chore wars for good

Fair, automatic rotas for cleaning, bins, and every shared duty—so no one dodges their turn and no one has to nag.

9 ready-made duty rotas

Let the rota run itself

Social Home builds the schedule, reminds everyone, collects the proof, and keeps the whole thing fair as tenants come and go—so managing shared duties stops being your job.

• Schedules generate themselves up to three months ahead

• Reminders fire before and after each duty, across text, email and app

• Turns automatically redistribute for holidays, move-ins and move-outs

• Repeated no-shows escalate to a formal notice without you chasing