Account Verification Help
Everything you need to know about verifying your account and unlocking features
Getting Started
Learn the basics of account verification and how to get verified
Read more →Business Verification
Verify your company via Companies House and improve your compliance score
Read more →FAQs
Answers to frequently asked questions about verification
Read more →Popular Topics
How long does verification take?
Usually within 24 hours. Most are reviewed the same day.
What documents do I need?
Photo ID (passport/driver's licence) + proof of address
How is my compliance score calculated?
Based on 6 factors from Companies House data (company status, filings, etc.)
Are my documents secure?
Yes! Encrypted, admin-only access, auto-deleted after 90 days
Can I verify as an individual landlord?
Yes! Individual landlords can verify with identity documents (no company needed)
What if my documents are rejected?
We'll email you the reason and you can resubmit new documents
Step-by-Step Guides
How to Upload Identity Documents
4 steps•5 minutes
How to Verify Your Phone Number
3 steps•2 minutes
How to Verify Your Business
4 steps•10 minutes
Understanding Verification Levels
3 steps•3 minutes
Ready to Get Verified?
Start your verification journey and unlock all platform features
Start VerificationStill have questions?